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Talk to people that have information on the nursing home facility:

• Long-term care ombudsman who visits nursing homes and investigates complaints
• Doctors, hospital social workers, clergy, and other professionals who are familiar with nursing homes
• Family members and friends of people who live in the nursing homes
• Residents of the nursing homes
• Nursing home employees, especially nursing assistants who give 90% of the care

Good questions to ask regarding the nursing homes are:

• Do people you talk to regard this as a good nursing home?
• Has the state licensing agency found an unusual number of violations here?
• Have residents or their families filed a lot of complaints against it?
• Are residents admitted to the hospital from this nursing home with medical problems caused by poor care?
• Does the home have enough staff and nursing assistants to give residents the proper care and personal attention they need?
• Is the staff friendly, considerate, and helpful?
• Are there a lot of staff changes because workers leave?
• Does the staff do their jobs well?
• Does the nursing home provide the special services your loved one needs?
• Are there always enough linens and other supplies?
• are families concerned about fee increases or extra charges for supplies or services?
• Is the “quality of life” good, like choices of food at meals and what clothing to wear, a homelike environment, and interesting or entertaining activities?
• Does the nursing home have an active resident council?
• Are there some really good things about this facility?

You can review the state surveys of each home that you have an interest in because Medicare and Medicaid facilities are required by law to let you see their survey reports. By visiting the nursing homes more than once it will allow you to notice things you may not have noticed previously. By going during the week and also during the weekend, as well as eating a few meals there, you can get a good sense of what living conditions exist at that particular nursing home.

You should be aware of how the staff treats all the residents with friendliness, patience, and respect, and promptly answering calls for assistance. Are the residents participating in a variety of activities, including physically? Check the food to see if it is well balanced, varied, and good tasting and served in pleasant conditions. The nursing home should appear lived in and residents should be able to personalize and use decorations from home.

Signs to look for that may indicate improper care at a nursing home include strong smells of urine and feces, vests and other devices that tie or hold people down in their beds, lack of privacy, lack of dignity, unanswered calls for help, inactivity and loneliness, and lack of help with eating.

"Kane Regional Center’s Glen Hazel Abuse Case"

Five former employees of a Pittsburgh nursing home facility, Kane Regional Center’s Glen Hazel, were recently arrested for abusing an elderly patient. The five individuals were all charged with » Read More

 

"Virgil Calvert Center Abuse Lawsuit"

A personal injury attorney in Illinois has filed a lawsuit against Virgil Calvert Nursing and Rehabilitation Center on behalf of a former resident, claiming she developed decubitus ulcers as a result of » Read More

 

"Caregiver arrested, and Suspected of More Abuse"

A former caregiver was arrested Oct. 2 following a nearly year-long investigation of the death of an 80-year old resident of a senior living facility in Calabasas. Cesar Ulloa is also suspected of abusing three other elderly residents of the home.

...

» Read More

 

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