Lemon Law

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Lemon Law Information

Always report defects directly to the manufacturer or the dealer as soon as you discover them. One of the best favors you can do for yourself is to keep good records of your interaction with the dealership or manufacturer and keep all of your receipts. Always get a dated and detailed print out when you take the vehicle in to get it fixed. It should include any charges for parts and labor, a general description of the problem, the odometer reading at the time you brought the vehicle in for repair and also when you pick up the car, as well as a list of all work performed. It should also state the date the vehicle was brought in for repair and the date you picked up the car. Insist on receiving these statements (it''s your right under the law). Store them somewhere safe.

Repair Costs

Most manufacturers'' warranties cover repairs for at least the first year after it is delivered or during the first 12,000 miles, whichever comes first. If your warranty ends and you still need repairs, you probably have to pay for them, are needed after your warranty has ended, you must pay for the repairs. However, you can probably recover these costs if your vehicle is later proven to be a lemon. This is why it is so important to keep your receipts when you go in for repairs. For leased vehicles, the leasing contract will indicate who is responsible for such repair costs.

Repair Time

The Lemon Law allows the manufacturer a reasonable amount of time to repair or correct the defect-3 attempts to repair the same defect or a total of 20 cumulative calendar days off the road.

As stated before, into order to file a claim with the Division of Consumer Affairs, you are required to give the manufacturer one last chance to fix the defect. You must send a letter to the manufacturer (not the dealer) by certified mail, return receipt requested (proof that the manufacturer received your letter), stating that you may have a claim and that you are giving the manufacturer one last chance to repair the defect. Once the manufacturer receives the letter, they have 10 calendar days try and repair the defect. If they cannot, you are legally entitled to refund you the value of the vehicle or replace the vehicle.

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